Usability Design Specialist

Capital One | Richmond, VA

  • Managed the information architecture, user interface, and front-end coding for My One Place, Capital OneÍs intranet portal.
  • Collaborated with the IT team to better understand the limitations of BEA Portal 8.1 and present them with concepts that can be completed in a timely manner.
  • Worked with business customers to bring their ideas to the portal environment. Provide design direction, usability best practices, and flag any technology issues.
  • Document usability guidelines, brand standards, and maintain a comprehensive style guide.
  • Conduct focus groups and user testing to gauge future enhancements to My One Place.

09|2003 – 11|2005

  • User Interface Design
  • Information Architecture
  • Front-End Coding
  • Strategy Consulting
  • Usability Testing
  • Flash Animation
  • Banner Creation
  • Documentation
  • Training
  • Quality Assurance